The second half of August 2025 focuses on inventory, consent management, and patient communication — three areas that clinics deal with every single day.
Smarter Stock Management with Low-Stock Alerts
Clinics that sell supplements, skincare, or medical supplies alongside services now have better visibility into their inventory. Set a minimum stock threshold per product, and MedicalMet alerts you when stock drops below that level. A one-click filter shows only low or out-of-stock items — so reordering takes minutes instead of scrolling through your entire product catalogue.
An aesthetic clinic in Johor told us they used to discover they were out of a popular supplement only when a patient asked for it. With stock alerts, they now reorder before they run out — keeping patients happy and avoiding lost sales.
Digital Consent Forms with Version History
Consent forms now include version history, so your clinic has a complete audit trail of every consent document — what the patient signed, when they signed it, and which version was active at the time. Returning patients can sign new consent forms directly from their profile without re-entering their details, and consent forms display consistently for every staff role.
For clinics preparing for regulatory audits or accreditation reviews, this makes compliance documentation effortless.
WhatsApp Reminders for International Patients
WhatsApp appointment reminders now reach international phone numbers. Clinics serving medical tourists, expats, or cross-border patients can send automated reminders to any valid number worldwide — reducing no-shows from patients who might otherwise forget their appointment while travelling.
Medical Alerts Visible at a Glance
Patient medical alerts — allergies, chronic conditions, or other critical flags — now display directly on the appointment card beside the patient's name. Practitioners see the alert before the consultation begins, without opening the full patient profile. This is a patient safety improvement that ensures critical information is always visible at the right moment.
Quality Improvements
This update also includes improvements to guest account language preferences, insurance panel pricing accuracy, appointment management workflows, and invoice labelling clarity. We continue to refine every part of the system based on feedback from clinics across Malaysia, Thailand, and the wider region.
“When a patient has a critical allergy, that information should be impossible to miss. Putting medical alerts directly on the appointment card means your practitioner sees it before they even enter the room.”
— MedicalMet Team
MedicalMet Team
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