February 2026 continues MedicalMet's visual refresh and introduces powerful new communication tools. Your clinic now has more ways to stay in touch with patients — from WhatsApp marketing campaigns to direct file sharing via email. We also launched the Xero accounting integration and shipped real-time AI treatment note streaming this month — both covered in their own dedicated posts.
Redesigned Login Experience
Following the visual refresh in late January, the login page has received a complete redesign with updated branding and the new colour scheme. It is the first thing your team sees every morning — and now it makes a stronger impression.
WhatsApp Marketing Campaigns
MedicalMet now includes WhatsApp marketing capabilities that go beyond appointment reminders. Send targeted messages to patient segments — promotions, health tips, seasonal offers, or clinic announcements — directly through WhatsApp, the channel your patients already use every day.
Clinics running their first WhatsApp campaigns have reported strong engagement — significantly higher open rates compared to email, and patients responding directly to book appointments or ask questions. Campaign controls let you pause and resume at any time, giving you full control over timing and delivery.
Professional Email Templates
Every email MedicalMet sends on your behalf — appointment confirmations, reminders, receipts, and communications — now uses a redesigned template with cleaner typography, better mobile rendering, and consistent branding. Your clinic's communications look more professional without any effort from your team.
Email Patient Files and X-Rays Directly
Practitioners can now email patient files and X-ray images directly from the patient profile — no more downloading, switching to an email client, and attaching files manually. This streamlines referrals, second opinions, and patient record sharing. One orthopaedic clinic told us this saves their team 5-10 minutes per referral.
More Improvements
This month also includes appointment type categorisation, improved multi-currency display, Excel report exports, streamlined e-invoice patient information, direct WhatsApp support chat, front desk letter creation improvements, international phone number display on PDFs, and branch contact validation. Plus numerous stability and reliability improvements across the system.
“Your clinic software should feel modern every time you log in — not just the day you bought it. The visual refresh is our commitment to keeping MedicalMet looking and feeling current, not just functional.”
— MedicalMet Team
MedicalMet Team
Official Blog
